Frequently Asked Questions

You can send a WhatsApp message, call the clinic, or fill in the booking form on the website. The clinic team will contact you to confirm the appointment.

Bring any previous medical reports, scans and test results, and a list of the medicines you take. This helps the doctor understand your situation more accurately.

Please contact the clinic to ask before your appointment, and the team will tell you what you need.

This is not usually needed for a consultation. The clinic will tell you if any preparation is needed in your case.

Sudden coldness and paleness of a leg with severe pain or numbness; sudden weakness on one side of the body or difficulty speaking; sudden severe pain in the abdomen or back; or a foot wound in someone with diabetes with spreading redness, pus or fever. In these cases go to the emergency department immediately.

Arteries carry blood from the heart to the limbs; narrowing often causes pain on walking, a cold foot or slow-healing wounds. Veins bring blood back to the heart; weak veins often cause heaviness, swelling and varicose veins. An examination tells which problem you have.

Not always. Some varicose veins cause no symptoms and only need monitoring and lifestyle advice. Treatment is discussed when they cause pain, swelling, skin changes or complications, or based on your wishes after an examination.

Diabetes can reduce feeling and circulation in the feet, so a wound may happen without being noticed. A daily check helps catch problems early. Read daily foot care for people with diabetes.

No. The clinic can help with booking and general questions, but a diagnosis needs an in-person examination.

No. Leg pain has many causes, including joints, nerves and muscles. Read leg pain when walking to learn the signs that point to the arteries.